We usually reply within 1–2 business days.
Questions, bug reports, purchase issues, feedback — email us anything. Including your username and device model helps us fix things faster.
A purchase didn't show up. Open the app and tap Store → Restore Purchases (also available in Settings). If the Dry Rub or Doctor's Lounge access still doesn't appear, email us with your purchase receipt from Apple and we'll sort it out.
How do I cancel the Doctor's Lounge subscription? Subscriptions are managed by Apple: open Settings → your name → Subscriptions on your iPhone, or see Apple's guide. Cancelling stops the next renewal; you keep access until the current period ends.
How do I delete my account? In the app: tap your avatar (top-right of the dashboard) → Settings → Delete Account. This permanently erases your account, balance, streak, and history, and cannot be undone.
I forgot my password. Use Forgot password on the sign-in screen to get a reset email.
How do I report an offensive username? Long-press the entry on the leaderboard and choose Report — we review every report. You can also email us.